Terms of Service
Last Updated: 3 February 2025
1. Introduction
Welcome to Windscreen Leads, operated by Hoshi Brands OÜ ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern the sale and use of leads provided to windscreen repair shops ("Repair Shop", "you"). By purchasing or using leads from Windscreen Leads, you agree to these Terms.
2. Lead Purchase & Usage
- Leads are provided on a prepaid credit basis. As long as you maintain a positive credit balance, we will continue delivering leads.
- Leads may only be used for offering windscreen repair services. Reselling or using leads for other purposes is strictly prohibited.
3. No Guarantees on Lead Quality
- We do not guarantee that a lead will convert into a paying customer.
- We do not guarantee the accuracy of any lead information provided.
- We do not guarantee that a customer will be responsive or interested in your services.
4. Refund Policy
You may request a refund for a lead only if:
- The provided phone number does not ring.
- The customer is outside your designated service area.
- The service request falls outside your stated working hours.
- The lead is a duplicate.*
*Any lead with the same registration number as another lead received in the past 30 days is considered duplicate.
Refund requests must be submitted via email to admin@windscreenleads.com within 14 days of receiving the lead.
5. No Liability for Repair Services
- Windscreen Leads is solely a lead generation platform. We do not vet, endorse, or verify the repair shops that purchase leads.
- We do not guarantee the quality, pricing, or reliability of any repair shop’s services.
- Any disputes, claims, or issues arising between a customer and a repair shop must be resolved between those parties. We hold no responsibility or liability for any damages, losses, or unsatisfactory services provided by a repair shop.
6. No Warranties & Limitation of Liability
- Leads are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to the accuracy, reliability, or completeness of lead data.
- Under no circumstances shall Windscreen Leads or Hoshi Brands OÜ be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our leads or services.
- You acknowledge that you assume all risks associated with purchasing and using leads.
7. Termination of Service
- We reserve the right to suspend or terminate your access to our services at our discretion, including but not limited to cases of:
- Violation of these Terms.
- Fraudulent or deceptive practices.
- Failure to maintain a positive credit balance.
8. Amendments to These Terms
We may update or modify these Terms at any time without prior notice. Your continued use of our service after changes are made constitutes acceptance of the revised Terms.
9. Governing Law & Dispute Resolution
These Terms are governed by Estonian law. Any disputes arising from or related to these Terms shall be resolved in the competent courts of Estonia.
10. Contact Information
For support or refund requests, contact us at admin@windscreenleads.com.